Privacy Policy
1. Our Commitment to Your Privacy
At Formine, we prioritize your privacy and are dedicated to safeguarding your personal data in line with the General Data Protection Regulation (GDPR – EU Regulation 2016/679).
This Privacy Policy outlines how, when, and why we collect and process your personal data, who we may share it with, your rights, and how you can exercise those rights.
2. Who We Are
Formine specializes in developing plugins for the Atlassian Marketplace using the Forge platform. We serve as the data controller for the personal data collected through our services.
You can reach our Data Protection Officer (DPO) via email at hello@formine.io.
3. What Data We Collect
We gather personal data directly from you when you engage with us, including:
Downloading our apps from the Atlassian Marketplace,
Contacting us for technical or commercial support,
Participating in events, webinars, or training sessions,
Submitting forms or your résumé/CV.
Types of personal data we may collect:
Full name,
Email address,
Company name and job title,
Country of residence,
Phone number,
IP address and technical data about your browser/device,
Usage logs and app version/license,
Marketing preferences and cookie data.
We do not intentionally collect data from minors.
4. Purpose and Legal Basis for Processing
We process your data only when we have a valid legal basis under the GDPR:
Purpose | Legal Basis (GDPR) |
|---|---|
Providing services and plugin functionality | Art. 6(1)(b) – Contract performance |
Technical support and customer contact | Art. 6(1)(b) – Contract performance |
Sending updates, alerts, and relevant communications | Art. 6(1)(f) – Legitimate interest |
Email communications, marketing, and newsletters | Art. 6(1)(a) or (f) – Consent / Legitimate interest |
Event and webinar participation | Art. 6(1)(f) – Legitimate interest |
Usage analytics and service improvement | Art. 6(1)(f) – Legitimate interest |
Legal and tax compliance | Art. 6(1)(c) – Legal obligation |
Recruitment and hiring | Art. 6(1)(f) – Legitimate interest |
You may withdraw your consent at any time without affecting the lawfulness of prior processing.
5. Data Sharing
We may share your data with:
Service providers (e.g., hosting, analytics, email platforms),
Partners such as Atlassian, HubSpot, Google, etc.,
Public authorities when legally required,
Sub-processors assisting in the operation of our apps or events.
All third parties are contractually obligated to adhere to data protection standards consistent with the GDPR.
6. International Data Transfers
Formine may transfer your data outside the European Economic Area (EEA) when necessary.
Such transfers are conducted using:
European Commission adequacy decisions, or
Standard Contractual Clauses (SCCs) with additional technical and legal safeguards.
7. Data Retention
We retain your personal data only as long as necessary:
Contract-related data: up to 6 years after termination,
Consent-based data: until you withdraw consent,
Support interactions: up to 12 months after last contact,
Technical logs and analytics: up to 24 months.
8. Your Rights Under the GDPR
You have the following rights:
Access your personal data,
Rectify inaccurate or incomplete data,
Erase your data (right to be forgotten),
Restrict processing under certain conditions,
Object to processing based on legitimate interest or for direct marketing,
Withdraw consent at any time,
Data portability, where applicable,
Lodge a complaint with your local data protection authority.
To exercise any of your rights, contact us at hello@formine.io.
9. Cookies and Similar Technologies
We utilize cookies and technologies like Google Analytics and HubSpot to:
Measure service usage and performance,
Save preferences and session data,
Personalize user experience.
You can manage cookie usage through your browser settings. Blocking cookies may impact certain functionalities.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be reflected with the updated revision date at the top of the document.